You Don't Have to Lift a Finger

Nope, you’re all set! Our service is fully managed, so we take care of setup, requests, replies, notifications, and reporting. You’re welcome to join strategy conversations if you’d like, but it’s completely optional.

Of course. If you want to jump in and respond personally, you absolutely can. Just let us know so we don’t duplicate efforts. Otherwise, we’ll take care of it professionally on your behalf.

We monitor over 50 platforms, including Google, Facebook, TripAdvisor, Yelp, and industry-specific sites. We’ll focus on the ones that matter most to your business and your customers.

We monitor activity daily, and respond to new reviews within 1–2 business days. If a negative review comes in, you’ll be notified so we can address it quickly and professionally.

We use a combination of email and text messages, along with optional in-store tools (like kiosks or QR codes). You can also add a review link to your receipts or website—we’ll guide you through the best options.

No problem. We can help you start building one, or use passive methods like feedback links and website prompts. Over time, we’ll help you create a system that makes gathering reviews part of your daily rhythm.

Yes. We install custom widgets on your site to display reviews, and we create social graphics from real customer feedback so you can share them across Facebook, Instagram, or wherever your audience spends time.

We understand that plans change. You can pause or cancel your service anytime with just 30 days’ notice. Simply send us an email, and we’ll handle it promptly and respectfully.

That’s fair—and we get it. Our requests are short, thoughtful, and well-timed (usually right after a purchase or visit). When the process is respectful, customers are happy to share good experiences.

Yes, we do. We craft careful, professional responses to negative reviews and notify you about them. Our replies are calm, constructive, and always focused on protecting your reputation.

If you'd prefer to review replies at first, we can set that up. Most clients eventually hand it off once they trust the tone and approach. You can always opt back in if needed.

Yes. Each location is managed individually to keep things clean and accurate. Pricing is $250/month per location, and we can track performance across all of them.

We support a wide range of local businesses—cafes, contractors, wellness practices, salons, fitness studios, real estate teams, healthcare providers, and more. If your reputation matters to your customers, we can help.